cPanel Reseller Web Space Hosting

The cPanel reseller hosting model functions by chopping cPanel-based web hosting server(s) into predefined reseller accounts, which are afterwards peddled as individual reseller packages. Each and every single cPanel reseller web space hosting account is administered by the WebHost Manager (WHM) administration device. WebHost Manager is the place where the reseller creates the shared web hosting plans marketed under his own brand name. Here are the standard procedures an ordinary cPanel web page hosting reseller has to pass through:

1. Pick a billing/invoicing software platform

In order to collect money from their customers, the resellers need to add a billing software system linked to the cPanel/WHM software. The most famous billing solutions for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Open a merchant account

A merchant account for credit/debit card payments is required. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some kind of an invoice processor (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller cannot collect any credit/debit card payments from his hosting customers. This merchant account needs to be set up inside the selected invoice platform by the devoted reseller.

3. Create a domain reseller account

If you are going to offer domain registration and transfer solutions to your customers, you need to open a domain reseller account with a certain domain registrar and to link it inside the invoicing software platform.

4. Set up the shared web hosting plans

The cPanel-based reseller website hosting business operating model permits the reseller to sell shared hosting packages only. Utilizing the WHM user interface, the wholesale web page hosting supplies have to be severed into smaller accounts.

5. Select the prices for the shared webspace hosting packages

Now is the time for the reseller to set the prices for the promoted shared site hosting packages. While doing this, it's good to pay good attention to the fact that inside the billing gateway (which is distinct from cPanel and WebHost Manager, i.e. a third login place for the reseller so far and second for the clients) the clients will be able to review their invoices (due or paid) and the earlier payments made, i.e. this is the Billing Manager for the keen cPanel hosting customers too. cPanel has approximately one hundred and fifty sections inside (the user has to pick up quickly), but does not have any Billing or Invoice Manager. Can you believe that?

6. Select the price tags for the domains

The client interface provided by cPanel also does not support very crucial domain name procedures, such as registrations, transfers, renewals, parking, DNS registrations, DNS record modifications, etc. So, this payment software is also providing a place for the ecstatic cPanel web page hosting customers where they can execute some (albeit, not all) of the aforementioned critical domain name management and manipulation operations. So, now is the time for the reseller to select which Top-Level Domains (TLDs) are going to be promoted and to choose their corresponding registration, transfer and renewal prices.

7. Add a trouble ticket system

Another thing that is unavailable in the user interface provided by cPanel is a trouble ticket section (a customer support platform). On the basis of the invoicing gateway the reseller has chosen already, a trouble ticket system is either present or not. If it is not present, the reseller has to provide a client support system and to install it somewhere. Somehow the shared web space hosting clients should be aware of its presence.

8. Link the order wizard with the site

At last, now is the time for the reseller hosting website itself. There the shared web space hosting plans and domains can be obtained by the potential customers. The whole website must operate in perfect coordination with the invoicing platform. This implies, within the web site, the order wizards and the order pages need to be connected accurately.

Let's sum up the login places available with the cPanel web space hosting reseller accounts. There are at least two and maximum 4 locations to log in to, which can be quite disconcerting for the resellers and especially for the clients.

For the reseller the login places are:

(1) cPanel (for the reseller web site); (2) WebHost Manager; (3) the billing software system; (4) the trouble ticket platform (this is in case the invoice system does not already contain it - some do, others don't).

Login places for the passionate cPanel web hosting customers:

(1) cPanel; (2) the invoice software platform; (3) possibly the customer support platform.